Privacy Policy
1. Information We Collect
Primal P 3D may collect personal information when you visit our website, place an order, create an account, or contact us. This information may include your name, email address, shipping and billing address, phone number, order details, and other information you choose to provide.
When you browse our website, certain technical information may also be collected, such as your IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We may use your information to:
Process and fulfill orders.
Arrange shipping and provide order updates.
Respond to questions and customer support requests.
Maintain and improve our website and products.
Detect and prevent fraud, unauthorized activity, and security issues.
Meet applicable legal and business requirements.
We will use your information for marketing communications only as permitted by applicable law. You may unsubscribe from promotional emails where that option is available.
3. Payments, Cookies & Third-Party Services
Payments are processed through the payment providers available at checkout. Your payment information may be handled directly by those providers under their own privacy policies. We do not intentionally store full payment card details on our website.
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website traffic, and improve the shopping experience.
We may share necessary information with trusted service providers, such as payment processors, shipping companies, website hosting providers, and analytics services, when required to operate our business. These providers may process information according to their own privacy policies and applicable requirements.
4. How We Protect and Retain Information
We use reasonable measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no online system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, and meet legal obligations.
5. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also have rights relating to certain data processing activities or marketing communications.
To make a privacy-related request, contact us through the Contact page on our website. We may need to verify your identity before processing your request.
6. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, website features, or legal requirements. Updates will be posted on this page with a revised date.
7. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact page on the Primal P 3D website.
Primal P 3D